Congratulate these 3 Van Operators (pictured in the middle) for their fine accomplishments in 2015 to be recognized as the best of the best for Mesa!
Pictured Left to Right is Kevin Head (CEO), Mike (Driver), Alex (Driver), James (Driver), and Josh (General Manager for Denver).
Mike Schodrow – Top Driver OVERALL for Mesa M&S – Mike won our Top Driver award for 2015 be excelling in all 4 rating categories over the entire year. Mike exemplifies Quality and Customer Service in all he does and his scores prove it!
Alex Perez – Top Driver Customer Surveys for Mesa M&S – Alex won our Customer Service award by attaining a near perfect 99.36% for 2015! His attention to the Customer on every move is 2nd to none!
James Schultz – Top Driver On-time Updates for Mesa M&S – James scored 100% for on-time shipment updating for 2015 – what an accomplishment! This requires laser accuracy on every move and diligence to insure that information updated right away, on every move!
Please congratulate them on a job well done!
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Moving to Utah? Congratulations! Utah is an amazing destination with SO much to offer. Like any other state or country, there are many differences in the culture that many that are new to Utah find to be the most difficult. We’ve helped thousands of people move to Utah, and just like anywhere, you should plan ahead and do some research before you go. Here are some tips our customers found to be most helpful.
Before your move to Utah you will need to contact your doctors, dentists, and any other appointments to find them in the area. Your current contacts may be able to provide a recommendation. Also, check with your health insurance regarding facilities covered in your area. Check with your homeowners or renters insurance whether moving is covered and arrange any changes needed. Notify your utility companies about a month ahead of time that you are moving and choose a shut off date. Do a change of address for the following businesses:
- Post Office
- Credit Cards
- Drivers License
- Car Insurance
One of the best qualities of Utah is their people. They are extremely friendly and welcoming and whether you are walking downtown looking at the Christmas lights or going for a stroll, it’s not out of the ordinary to meet a friend or engage in casual conversation. It isn’t strange to smile or say hello to a passerby, so don’t be afraid to be friendly.
Utah is like a whole other country! You wouldn’t move to India without knowing a few things about its culture, right? After living here all my life, many people who have moved here from other places have told me it is like no where else and here is why. Let’s start out with one of the better qualities of Utah; people are extremely friendly and welcoming in Utah. Whether you are just walking downtown looking at the Christmas lights or going for a stroll, it’s not out of the ordinary to meet a friend or engage in some casual conversation. It isn’t strange to smile or say hello to a passerby, so don’t be afraid to be friendly.
Get Ready for All Four Seasons – Utah has all four seasons so be prepared with all the essentials for a hot summer day to a cold, snowy night. Having all the seasons is especially wonderful during the holidays when you can enjoy the snow and some warm hot chocolate and then being able to enjoy the warm summer for hiking and boating.
Be aware of the time and day – One thing out-of-towners need to know ahead of time is to plan ahead for food and drinks. Utah’s hours of operation, whether for a nice restaurant or to enjoy a drink are much different than other states; many restaurants close at 9 or 10 pm on the weekdays and 10 or 11pm on the weekends and the only place to usually eat after that is fast food or Alberto’s (a late night staple in Utah). If you are having company over for drinks you need to prepare ahead of time in Utah, the only place to buy well liquor besides a bar is the liquor store, which opens and closes at 10 and is closed on Sunday. No, we do not have any well liquor at the grocery stores, so plan ahead but we do have beer. Last but not least, last call is 1am… everywhere in Utah. Now that you know, you can prepare so you don’t get stuck in a rut.
We are known for the outdoors – If you really want to enjoy what Utah has to offer get outside and enjoy one of the many mountains located close to SLC. People here love to hike, bike, climb, and camp all over Utah. If you need some equipment, Scheels, recently opened its newest and largest shopping experience in Sandy, Utah and it is a great place to find anything you need for the outdoors. Utah also has the best powder in North America, so if you board or ski and are here when it snows, get on that mountain and experience the powder that makes you feel you are gliding on top of light, fluffy clouds.
A Simple Grid System to Navigate – Utah is mostly laid out with a grid plan, the major streets run north- south and east west. It may confuse visitors and newcomers initially, but it actually makes sense. In Salt Lake City it is very easy to tell which direction you are facing, just look at the mountains – where the sun rises is east (where the big mountains are) and sun sets is west (the smaller mountains). Now that I’ve explained that in Utah we use mostly numbers for street names, there are exceptions. Once you get used to it you can find nearly any address without being familiar.
A great way to make new friends – Face to face interaction is important, there is a tendency to cocoon after a move, partly because you are tired and stressed with all the changes. Moving to a new state can be difficult when you’re away from your friends and family. I would recommend getting out there and joining a group or organization of some sort. Whether it is a sport, hobby, social club, charity group or religious organization, there are lots of ways to get involved with the community and start meeting people. To check out the popular events going on in Utah go to enjoyutah.org and it has up-to-date events and activities for you and your family.
The Inter-Mountain Relocation Council (IRC) has a social connect group that holds events once a month with the sole purpose of helping new people to Utah, meet others who are new to Utah while exploring some of the best that Utah has to offer. Many of their events are free, or subsidized by Utah’s largest corporations. You can request to be added to their events list at firstname.lastname@example.org.
Need Help with Your move to Utah, use the best Moving company in Utah – Mesa Moving and Storage, an agent for United Van Lines. Get Your Free Quote Today! MesaMoving.com
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A move to a new home can be an exciting experience for children, if you employ careful planning from start to finish. Planning begins with informing them of the upcoming move and includes organizing the details of relocating, as well as getting acquainted with your new community.
The positive approach – When your family is planning to relocate, your reaction to the upcoming changes is most important. Children normally reflect their parents’ attitudes. Accentuate the positive. A positive parental attitude will go a long way toward soothing fears and creating an atmosphere of anticipation for the children.
• Prepare them in advance for the move. Tell them immediately about the move. Give them time to adjust to the idea.
• Answer all questions. Explain the reasons for the move as explicitly as necessary, depending on the child’s age. An honest question-and-answer session will give you an idea of the specific concerns your children have about the move. This will give you the chance to resolve their fears and let them know you are interested in their opinions and feelings.
• Permit children to participate. This will give them a sense of responsibility and self-worth.
• Choose a professional moving company. A company experienced in moving families will minimize your responsibilities. Then, you can devote more time to your children.
With these steps, you can ease the insecure feelings some children experience when removed from familiar surroundings. It is difficult to break strong ties to the old home, neighborhood, school and close friends. But remember, moving can be a great personal growth opportunity for all family members, including children. Take advantage of the situation and make it a truly exciting experience for everyone.
Here’s a checklist of things to take in the car with you:
• Suitable clothing
• Diaper or utility bag
• Disposable diapers
• Nursers with plastic throwaway liners, nipples and pacifiers
• Baby food, formula, fruit juice, water and a cap opener
• Favorite cuddle toy
• Baby toiletries such as powder, lotion, oil and cotton balls
• Safety-approved infant car seat
• First-aid kit (Discuss with your pediatrician any medications you should have on hand. Include a thermometer, baby pain reliever and a small hot water bottle, which also can be used as an ice bag.)
• Collapsible stroller Child’s portable car toilet Safety-approved car seat Favorite small toy
• Elementary to preteen
• Children in their elementary and preteen years are easier to keep content during a long trip. Provide them with a few travel games, coloring books and comic books. Let them visit the local variety store for ideas.
• Teenagers probably will have their own ideas of travel entertainment, but might enjoy favorite books or travel games. Many just enjoy watching the scenery.
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2 Months Before:
• Check with your employer to see if you have expense benefits
• Plan your moving method (truck, hiring movers, etc.) Get estimates and do your research make sure to ask if they are insured and if they have full time movers or if they are temporary
• Begin going through your stuff to donate or sell and plan if you have to downsize or get storage
• Take inventory of all of your valuable items you plan to move
• Get all of your records together, school records, medical records, etc.
• Talk to your kids about the move ahead of time to help them prepare, especially if they are switching schools
6 Weeks Before
• Get an idea of a moving date
• Communicate with the landlord about your upcoming move and check on moving out policies or guidelines
• Gather Moving Supplies – Gather up more moving boxes than you think you need like, bubble wrap, boxes, tape, and packing paper
1 Month Before Moving
• Discard items you don’t need and consider having a garage sale
• Contact your doctors, dentists, and any other appointments if you will be changing. Your current ones may provide a recommendation
• Check with your homeowners insurance to see if moving is covered and arrange changes and set up renters or homeowners insurance if needed for your new location
• If moving with Mesa, decide which items you’ll pack and which items you’d like Mesa to pack. We can provide you with great packing materials
• Begin Packing – Pack up the rooms and items you don’t use often and label your boxes. Make a labeling key with each room designated as a specific color.
• Notify all your utility companies that you are moving and arrange new accounts if possible:
• Electricity, Power, Gas
• Home Owners or Renters Insurance
• Television and Internet
2 Weeks Before Moving
• Plan a meal plan to discard and use all of your refrigerated and frozen food items. Moving companies can’t transport perishables so try to minimize so you don’t have to move them.
• Gather up all un-allowables like food, aerosols, flammables, extreme valuables, etc.
• Notify the Post Office your change-of-address and all other mail that needs to be redirected
• Return library books and other things you have borrowed
• Drain fluids from lawn mowers, snowblowers, weed trimmers, leaf blowers, etc.
1 Week Before Moving
• Confirm move date, and time and get down all of the specifics
• Begin cleaning rooms that you don’t use frequently to make sure the cleanup is easy
• Finish packing and labeling all of your boxes
• Back up computer files and carefully pack electronics
Day of Move
• Pack your suitcase – make sure and pack all of your essentials and pretend you are going out of town to bring a change of clothes and medication needed for the next couple days so you aren’t digging through boxes to find what you need
• Gather things you will need for the road like snacks, games, and a flashlight to take on your trip
• Do a thorough walk through of your house to take inventory of your items. Make sure you don’t sign off until you have everything listed
• Make sure everything is cleaned up and locked up before you leave your old house
Notify Service Companies:
• Television/ internet
• Newspaper/ Magazine
Places that Need Your Change of Address:
• Post Office
• Creditors or Local Credit Bureau
• Doctors, Dentists
• Magazines or Newspaper subscriptions
• Clubs or Associations
Save to Your Phone (screenshot) or Print out for a Handy Checklist 😀
Here is a List of Prohibited Items for Mesa Moving & Storage and Most Movers:
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1. Choose the right mover: Investigate the movers you call
• Size matters – the size of the company and how many trucks and employers they have will affect your move. The mover you choose needs to have the resources to finish your move successfully and efficiently.
• Proven track record: Look up reviews on Google, Yelp, and how long they have been in the moving industry. – Check out Mesa Moving & Storage Reviews on Google – Moving Reviews from Customers
• Select the right agent for the right van line: Some Van Lines are very reputable but make sure and do your research to get the right agent that will take care of you.
• Ask about their process: Ask about what the movers do, their process, and what you’ll need to do
2. Plan ahead:
• In the summer time van lines require 2-6 weeks confirmation of dates as a minimum. (Wintertime minimums are days or 1-2 weeks).
• All van lines assign their best people first. If you want to get these top performers: ask for them, but book well in advance to ensure you can get them!
• Short notice moves can be challenging for any van line to perform at their best.
3. An Accurate Estimate is CRITICAL:
• The most important element of a successful move is an accurate estimate. When the crew arrives they are prepared, the driver has ample space in his truck, and everyone can focus on doing the job right.
• A low-balled estimate is one of the most risky options you face to having a moving nightmare. Drivers don’t come prepared with enough truck space, crews face long hours to get the job done, owner operator drivers want to know if they will be paid for all of the work they are doing. All of this affects crew morale. Results can include: overflows, add-on charges, unhappy/distracted crews and drivers, and damage to belongings.
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4. Price it Right:
• If you want a superb move you want the top-notch crew members and driver from your mover. United Van Lines’ crews and drivers are leaders of quality in the industry. However, we have our A-rated drivers who are the best of the best with Mesa Moving and Storage.
• These A-rated drivers (based on low claims, on time service and customer satisfaction scores) have first choice of available tonnage. Naturally, they choose the best paying business.
• If you want to guarantee that you receive an A-rated driver you don’t want to over-discount your move. In fact, you might want to price your move a little better than the average guideline discount. (A premium of 3%-5% can make a big difference). Large discounts don’t always result in quality.
Recently we compared post move customer satisfaction scores to the discount applied to the move (+/- vs. the current guidelines). Over 1000 moves were sampled. The moves discounted lower than the guideline (i.e. paid a premium) had a 99% satisfaction response. Moves higher than guideline (i.e. highly discounted) reported a positive satisfaction response 90% of the time. This is still better than the industry average of 86%. However, our conclusion: paying a small premium for better service paid off.
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10 Tips for Moving with Pets
- Update your pets tag: Don’t forget to update your pets tag with your new address. The pet tag should include your new address, telephone number, pet name, and cell phone number. You don’t want to lose your beloved animal.
- Find out what pet laws and regulations are: Find out the leash laws, pet ordinances, and pet licensing requirements are for your new location. Make sure pets are allowed if you are renting a house or apartment and carefully review the lease.
- Keep your pet calm during the move: a great way do keep your pet happy and not stressed is to put them in a safe, quiet, place like the bathroom during moving day with a sign, “Do Not Disturb! Pets Inside!” Make sure your pet has a well-ventilated place with food, water, and chew toys. Also, be sure and take your pets out, you don’t want more mess to clean up!
- Keep your pet safe: The best way to travel is with your dog in a crate, when it comes to cats you can keep them in a carrier in the car. Make sure the crate or carrier is secure with a seat belt and bring some of their favorite toys to keep them happy. Be sure to bring plenty of food and water; a weeks worth is a good idea just in case of emergencies. Don’t leave your pet alone in the car, especially in the heat! 😀
- Prepare your new home for your pet: Some pets get confused and afraid in new surroundings, it is good to bring some familiar things your pet will need such as a bed, litter box, food, food tray, medications, and toys that way they can feel right at home. If you didn’t move very far away your pet may try to find a way back to your old home. Just to be safe give your old neighbors your phone number and ask them to contact you if they see your pet.
- Find New Veterinarian: If you are going to be moving too far away from your vet contact your veterinarian and get a copy of your pet’s vaccinations and medical history to fax or give to your new vet. If there is an emergency and your former vet is far away you can’t get any medications right away without a client/ patient relationship.
- Plan Ahead: If you are traveling far and need to spend the night somewhere make sure it is pet friendly. It is always to book ahead to make sure everything runs smoothly.
- Keep Calm: I know moving is the third stressful life event following death and divorce, but it is good to keep your energy calm because your pet can sense when you are stressed and amped up. The calmer you are, the calmer your pet will be.
- Plan Air Travel: If you have to fly your pet check with our veterinarian and the airline to make sure it is ok. Many airlines require a health certificate from your vet. Find out what the requirements are for your airline. It is beneficial to prepare your pet for the flight by familiarizing them with the crate they will stay in and practicing and awarding good behavior. If you don’t do that your pet could panic and many airlines won’t let you open the crate to help.
- Get familiar with your new home: If you can get familiar with the neighborhood, take your dog on walks around and if you can meet some of the neighbors. This will make both you and your pet feel at home.
Understanding the documents you sign is something that customers should know when moving with professional movers. Here are some tips to understanding the paperwork before signing and what to ask so you understand all the legalities about your move. We want all of our customers with Mesa Moving & Storage to feel safe and happy during their move. Many feel too embarrassed to ask to explain the fine print before signing, such as when we purchase a car or when a document looks complex because we feel it makes us look unintelligent, but there is nothing wrong with asking! It will save you more hassle and issues in the future.
Customer is referred to a “shipper”, and when the shipper is not well informed about valuation, coverage of personal belongings, inventories, and exclusions for liability many instances there is a misunderstanding. Most of the paperwork has to do with loss prevention.
One of the most important things to understand is valuation. Valuation simply means the “degree of worth” of the shipment you are sending with the moving company. You will be asked to declare the value of your shipment and how much coverage you want in the event there is damage, including if your entire shipment were destroyed through some type of accident. It is important to know how much all your belongings are worth.
Talking about damage to your belongings is not something anyone likes to think about, anymore than you would if you were in a car lot buying a new car. Talking about the risk of damage isn’t a palatable topic in any industry. But in reality you know that in the back of your mind before you drive your new car off the lot, you need auto insurance to protect you from the “what if”. Moving is no different. Everything you spend years accumulating will be loaded onto a truck and transported on highways and roads where there is risk. Therefore, moving companies offer coverage for you belongings while they are being shipped.
It is important to know that you are not purchasing insurance from the moving company, you are purchasing coverage, known as a tariff provision, based on the value, or valuation, of your entire shipment. If you don’t purchase any additional coverage, your moving company will only be liable for sixty cents per pound per item if it is damaged. To put it in perspective if you have a DVD player that is destroyed and it weights two pounds, the settlement you would receive would be $1.20. That is not very much; especially if something were to happen to your entire shipment, so most prefer to purchase full value protection to have adequate coverage for you belongings.
If you purchase additional coverage, such as a type of full protection coverage you will be charged based on the value that you place on your shipment. The exact cost may vary on mover and have minimum purchase amounts, as well as deductibles.
Having full value protection is not replacement insurance, but it does give the mover the options of:
- Repairing any damages to an item to its original condition
- Paying for such repairs
- Replacing the article with an article of like kind
- Paying you the cost of a replacement article at the current market value
Many people believe that when they have, “full coverage insurance,” on their belongings they believe that if anything (even a scratch) were to happen on anything they own it will be replaced. That is not how moving coverage works.
When something is damaged the topic of what is repairable and what is not may become subjective. Do not hurry and read and understand your paperwork before signing it, that way you don’t have regrets and frustrations if damage occurs. Before you sign, ask your salesperson or moving coordinator who explains your paperwork to you and make sure you understand what you are signing and what type of coverage you have for you move.
Another term to be aware of is PBO, this means cartons are “packed by owner.” If the moving company packs the cartons for you this is CP or “carrier packed.” Moving companies do not cover items in cartons that they did not pack, because they have no control over the quality of the packing. Make sure you have packing protection and padding if you are packing cartons yourself.
It is important to understand exclusions and limits of liability that occurs with any coverage your moving company provides. Make sure to understand these terms and feel free to ask your mover. It is what you should do to protect your belongings in the event something is lost or damaged.
Inventories are something you will need to sign when you arrive to your destination. The inventories are a list of everything that is being shipped, and you must sign them before and after your move to make sure everything is delivered. It is your responsibility to walk through and check off everything and most importantly that you make notes on if anything is damaged during the unloading.
When you check off everything on your inventories and sign that everything is received, you are stating that there are no missing items. Take the time to do a careful walk-through before the movers leave; if anything is not checked off on the inventories take time to locate it. If you sign the document and find something is missing or damaged make note of it on the inventories before the movers leave. Both you and the driver should mutually confirm, document, and sign for any cargo or loss and any residence damage.
Gallacher, Ken. Moving without a Scratch. 2010. Print.