moving

Van Operator Awards at Mesa Moving and Storage

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Congratulate these 3 Van Operators (pictured in the middle) for their fine accomplishments in 2015 to be recognized as the best of the best for Mesa!

Pictured Left to Right is Kevin Head (CEO), Mike (Driver), Alex (Driver), James (Driver), and Josh (General Manager for Denver).

Mike Schodrow – Top Driver OVERALL for Mesa M&S – Mike won our Top Driver award for 2015 be excelling in all 4 rating categories over the entire year. Mike exemplifies Quality and Customer Service in all he does and his scores prove it!

Alex Perez – Top Driver Customer Surveys for Mesa M&S – Alex won our Customer Service award by attaining a near perfect 99.36% for 2015! His attention to the Customer on every move is 2nd to none!

James Schultz – Top Driver On-time Updates for Mesa M&S – James scored 100% for on-time shipment updating for 2015 – what an accomplishment! This requires laser accuracy on every move and diligence to insure that information updated right away, on every move!

Please congratulate them on a job well done!

 

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What to Know BEFORE You Move to Utah:

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Click Here for a FREE Moving Estimate – 

or Call 888-229-1409

Moving to Utah?  Congratulations! Utah is an amazing destination with SO much to offer.  Like any other state or country, there are many differences in the culture that many that are new to Utah find to be the most difficult.  We’ve helped thousands of people move to Utah, and just like anywhere, you should plan ahead and do some research before you go.  Here are some tips our customers found to be most helpful.

home moving in utah tips

Before your move to Utah you will need to contact your doctors, dentists, and any other appointments to find them in the area. Your current contacts may be able to provide a recommendation. Also, check with your health insurance regarding facilities covered in your area. Check with your homeowners or renters insurance whether moving is covered and arrange any changes needed. Notify your utility companies about a month ahead of time that you are moving and choose a shut off date. Do a change of address for the following businesses:

  • Post Office
  • Credit Cards
  • Banks
  • Drivers License
  • Car Insurance

mesa moving utah tips

One of the best qualities of Utah is their people. They are extremely friendly and welcoming and whether you are walking downtown looking at the Christmas lights or going for a stroll, it’s not out of the ordinary to meet a friend or engage in casual conversation. It isn’t strange to smile or say hello to a passerby, so don’t be afraid to be friendly.

Utah is like a whole other country! You wouldn’t move to India without knowing a few things about its culture, right? After living here all my life, many people who have moved here from other places have told me it is like no where else and here is why. Let’s start out with one of the better qualities of Utah; people are extremely friendly and welcoming in Utah. Whether you are just walking downtown looking at the Christmas lights or going for a stroll, it’s not out of the ordinary to meet a friend or engage in some casual conversation. It isn’t strange to smile or say hello to a passerby, so don’t be afraid to be friendly.

4 seasons in utah moving tips

Get Ready for All Four Seasons – Utah has all four seasons so be prepared with all the essentials for a hot summer day to a cold, snowy night. Having all the seasons is especially wonderful during the holidays when you can enjoy the snow and some warm hot chocolate and then being able to enjoy the warm summer for hiking and boating.

Be aware of the time and day – One thing out-of-towners need to know ahead of time is to plan ahead for food and drinks. Utah’s hours of operation, whether for a nice restaurant or to enjoy a drink are much different than other states; many restaurants close at 9 or 10 pm on the weekdays and 10 or 11pm on the weekends and the only place to usually eat after that is fast food or Alberto’s (a late night staple in Utah). If you are having company over for drinks you need to prepare ahead of time in Utah, the only place to buy well liquor besides a bar is the liquor store, which opens and closes at 10 and is closed on Sunday. No, we do not have any well liquor at the grocery stores, so plan ahead but we do have beer. Last but not least, last call is 1am… everywhere in Utah. Now that you know, you can prepare so you don’t get stuck in a rut.

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We are known for the outdoors – If you really want to enjoy what Utah has to offer get outside and enjoy one of the many mountains located close to SLC. People here love to hike, bike, climb, and camp all over Utah. If you need some equipment, Scheels, recently opened its newest and largest shopping experience in Sandy, Utah and it is a great place to find anything you need for the outdoors. Utah also has the best powder in North America, so if you board or ski and are here when it snows, get on that mountain and experience the powder that makes you feel you are gliding on top of light, fluffy clouds.

utah grid system

A Simple Grid System to Navigate – Utah is mostly laid out with a grid plan, the major streets run north- south and east west. It may confuse visitors and newcomers initially, but it actually makes sense. In Salt Lake City it is very easy to tell which direction you are facing, just look at the mountains – where the sun rises is east (where the big mountains are) and sun sets is west (the smaller mountains). Now that I’ve explained that in Utah we use mostly numbers for street names, there are exceptions. Once you get used to it you can find nearly any address without being familiar.

A great way to make new friends – Face to face interaction is important, there is a tendency to cocoon after a move, partly because you are tired and stressed with all the changes.  Moving to a new state can be difficult when you’re away from your friends and family. I would recommend getting out there and joining a group or organization of some sort. Whether it is a sport, hobby, social club, charity group or religious organization, there are lots of ways to get involved with the community and start meeting people. To check out the popular events going on in Utah go to enjoyutah.org and it has up-to-date events and activities for you and your family.

The Inter-Mountain Relocation Council (IRC) has a social connect group that holds events once a month with the sole purpose of helping new people to Utah, meet others who are new to Utah while exploring some of the best that Utah has to offer.  Many of their events are free, or subsidized by Utah’s largest corporations. You can request to be added to their events list at ircouncil@rocketmail.com.

Need Help with Your move to Utah, use the best Moving company in Utah – Mesa Moving and Storage, an agent for United Van Lines. Get Your Free Quote Today! MesaMoving.com

 

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14 Frequently Asked Questions About Moving

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The following moving questions and answers are adapted from the Federal Motor Carrier Safety Household Goods Guide.

1. Are movers obligated to move my goods for the estimate they quote?

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Not if it’s a non-binding estimate. Make sure all estimates are in writing. The estimate must clearly state whether it is non-binding or binding. If it’s a binding agreement, they’re legally obligated to follow the estimate.

Remember, a mover is under no requirement to make an estimate to the shipper, so be sure to ask for a written estimate.

2. What do the following estimate terms mean?

Non-binding estimate: A non-binding estimate is one that can change, although these estimates should be reasonably accurate and provide you with a general idea of the moving cost. Typically, a mover will schedule an onsite visit and check out the goods for the estimate. If you add items or request additional services, the mover may void the estimate or revise it. The non-binding estimate must be in writing and state that it is non-binding.

110% rule: If the final cost exceeds the non-binding estimated amount, the mover must deliver the goods upon payment of the estimated amount plus 10% of that amount. The mover must then defer the balance due on the charges for 30 days.

Binding estimate: A binding estimate is a set price estimate. It is a legal agreement between you and the mover that the cost to move the goods will not exceed the price agreed upon. You still may add services, and the cost for those services is due at delivery. Binding agreements must be in writing.

3. What information and paperwork is the mover required to provide?

At the time of the estimate and/or prior to the execution of the order for service, the mover must supply the following:

  • A copy of its written non-binding or binding estimate
  • A copy of the U.S. Department Of Transportation (DOT) publication, “Your Rights and Responsibilities When You Move”
  • Neutral dispute settlement/arbitration program information
  • Contact information for the mover for inquires and complaints

When the order for service has been executed, the mover must supply a copy of the order for service after it has been signed and dated by you and the mover.

At loading time at the time of pick-up, the mover must supply a copy of the bill of lading/freight bill (and scale weight tickets when freight bill has been paid).

At unloading time at the time of delivery, the mover must supply a copy of the completed bill of lading/freight bill (and scale weight tickets when freight bill has been paid).

4. What is an order for service?

This is the document authorizing the mover to ship your goods.

It isn’t a contract. It notes the estimated charge of the move and other special services asked for (like packing and storage)—as well as pickup and delivery dates or spread dates.

5. What is a bill of lading?

The bill of lading is the contract between you and the mover. It should be given to you before the mover loads your goods.

Like any contract, it’s your responsibility to read it before you sign it. Go over any discrepancies with your mover and don’t sign the bill of lading until you’re satisfied with it.

The bill of lading is an important document, so don’t lose it. Have it available until your shipment is delivered, all charges are paid, and any claims are settled.

6. What happens if the mover does not pick-up or deliver my goods according to the dates provided?

Movers are required to meet something called “reasonable dispatch” requirements.

This means the transportation must happen—within reason—during the scheduled dates, as shown on the order of service and bill of lading.

Some things beyond a mover’s control, like weather, may be acceptable reasons for delay.

7. Will I be compensated if my shipment is not delivered as promised?

Not necessarily. You may file an inconvenience or delay claim with the mover, however. Include receipts for lodging and food expenses for all days past the last day of the pick-up and/or delivery spread dates.

However, the mover is not obligated to compensate the shipper, so court action or arbitration may be required.

If the mover refuses to pay or otherwise disallows any part of the claim, you can pursue a civil action within a two-year timeframe of the dispute.

8. What types of insurance will I be offered?

Movers generally provide three types of protection for your goods in case they are lost or damaged.

Limited liability: This is the basic coverage required by law and doesn’t cost you anything. Under limited liability, the mover is responsible for 60 cents per pound per item for an interstate move.

Added valuation: This type allows you to collect the amount based on the current replacement value of the item, minus depreciation. The amount you pay for this coverage depends on how much you declare your goods are worth.

Full value: This insurance costs the most and covers the actual cost of an item’s replacement or repair, without any deduction for depreciation. Before purchasing coverage from the moving company, check your homeowner’s insurance policy to see if it will cover your goods during a move and compare plans.

9. If there is loss or damage to my goods, how much time do I have to file a claim?

You have nine months from the date of delivery to file a claim.

10. What if I’m not satisfied with the mover’s compensation for damaged or lost goods?

You will have to seek recourse through court or arbitration. If you choose court over arbitration, the suit must be brought within two years of the dispute.

11. If I do my own packing, is the mover still responsible if something is lost or broken?

Yes. The mover usually has a tariff provision that allows it to repack boxes or cartons if they feel they have been improperly packed—or if they will cause harm to the rest of the shipment.

The mover is also liable for any loss or damage caused during transit unless the sole cause for the loss or damage was due to any of these common law defenses:

  • An act of nature
  • An act of—or omission by—the shipper
  • An act of public enemy
  • An act of public authority
  • Inherent vice

Improper packing falls under an act or omission. Since the sole cause for the damage must be the act of the shipper, any contributory damage by the mover would void the common law defense—and the mover would be responsible.

In other words, pack carefully.

12. What should I know about the pick-up and delivery dates?

Make sure the mover gives you a specific date or spread of dates on your order for service and bill of lading. Do not allow the information regarding these dates or spread dates to remain blank. This may delay your shipment.

Make sure your order for service dates are transferred to your bill of lading unless you have made arrangements for another date or spread of days.

At pick-up: Be sure to receive a bill of landing (not just the inventory sheet) showing the name of the mover responsible for transporting your goods, along with the mover’s address, telephone number and “MC” number.

At delivery: You are responsible for accepting delivery of your goods from the first date to the last date of the delivery spread dates. Don’t depend on dates given to you by the driver. Refer to your order for service or bill of lading.

13. What should I know about the pick-up of my furniture?

Be present until your furniture is loaded.

Look at the mover’s description of your furniture on the inventory and ensure the mover denotes items that are chipped, marred, dented, scratched, etc.

Make certain the items’ conditions are listed on both the driver’s copy and your copy of the inventory sheet—but more importantly on the driver’s copy.

Make certain all goods to be moved are listed on the inventory sheet.

14. What should I know about the delivery of my goods?

It isn’t unusual for the driver to ask for, or expect payment of, transportation charges before the truck is unloaded—or before the van doors are opened. If a shipment is delivered on more than one truck, the mover can choose whether to collect charges for each portion of the shipment as delivered—or all at once.

At pickup, it is the driver’s responsibility to list the condition of your shipment on the inventory sheet. This is the time to agree or disagree with the mover’s description of the condition of your items.

At delivery, it is your responsibility to list the condition of your shipment. If there are items missing or damaged, make an indication on the driver’s copy and your copy of the inventory sheet. Put an “X” on the boxes (at pickup) that contain breakables so that at destination you can note the condition of the boxes.

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Check out our New Website! www.MesaMoving.com

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Check out our new redesigned website that is user friendly, mobile friendly, informative, and great for more detailed information on the DIY and full service moving services we offer.

Check it Out for the best moving tips, tricks, and more info on full service moving!

Website-Launch

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Follow Mesa Moving and Storage on Pinterest for the best Moving and Packing Tips, Cleaning Tips and Tricks, Home Decor, DIY decor, and more!

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Moving Process for Full Service or DIY Moving

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Mesa Moving Process

See What Goes on for a Full Service or DIY Move with a Moving Company! 

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Shaking hands for estimate

Step 1: Plan your move

Contact us to request an appointment for your free in-home estimate. Either complete our Online request form, call us at 888-229-1409. An in-home visit assures that you will receive the most accurate cost estimate for your upcoming move.

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Step 2: In Home Estimate
During your in-home estimate, your sales representative will provide you with a booklet called “Your Rights and Responsibilities When You Move.” It provides important information consumers must have prior to the move and will help with your planning process.

Packing tip: During your in-home estimate, make sure you point out any items to your sales representative that you will not be moving.

Step 3: Pick a Date
We will go over your needs and provide you with an estimate and choose times and dates that will work for you.

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Step 4: Pack and load

Your agent’s packing team will arrive one to two days prior to the actual move day and will use the industry’s best packing materials to protect your belongings.

On moving day the van operator will inventory all items to be included in your move and provide you an inventory form for your signature. Carefully review this document, along with your other paperwork. Once signed, the loading process will begin.

Consumer tip: Separate all items being packed for the move from those being transported by you to prevent any confusion during loading.

After loading, the van operator will inform you when to expect delivery of your shipment based on your pre-planned window of delivery. You will also receive a phone call within 24-hours of your delivery as a final confirmation. Be sure to provide the van operator with your contact information during travel to your new residence.

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Moving – Step 5: Delivery and payments

Please be at your residence to meet the driver, who will typically wait up to two hours for your arrival. Should you fail to arrive in that time, additional waiting time charges could occur for the van operator to remain at residence until you arrive or he/she may deliver and store your belongings in a local warehouse.

The van operator will require payment at your new residence. Acceptable forms of payments are: cash, certified check, or traveler’s check. A credit card may be used when arranged in advance.

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Moving – Step 6: Unload and Unpack

Once unloaded, the driver will request your signature on all delivery documents. In the event of any loss or damage, please note the items involved on the inventory form prior to signing.

Consumer tip: Drivers are required to assemble bed frames and unpack mattress cartons to setup most beds. If additional services are needed, please notify your agent.

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Tips on Moving with Children

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A move to a new home can be an exciting experience for children, if you employ careful planning from start to finish. Planning begins with informing them of the upcoming move and includes organizing the details of relocating, as well as getting acquainted with your new community.

The positive approach – When your family is planning to relocate, your reaction to the upcoming changes is most important. Children normally reflect their parents’ attitudes. Accentuate the positive. A positive parental attitude will go a long way toward soothing fears and creating an atmosphere of anticipation for the children.

Prepare them in advance for the move. Tell them immediately about the move. Give them time to adjust to the idea.
Answer all questions. Explain the reasons for the move as explicitly as necessary, depending on the child’s age. An honest question-and-answer session will give you an idea of the specific concerns your children have about the move. This will give you the chance to resolve their fears and let them know you are interested in their opinions and feelings.
Permit children to participate. This will give them a sense of responsibility and self-worth.
Choose a professional moving company. A company experienced in moving families will minimize your responsibilities. Then, you can devote more time to your children.

With these steps, you can ease the insecure feelings some children experience when removed from familiar surroundings. It is difficult to break strong ties to the old home, neighborhood, school and close friends. But remember, moving can be a great personal growth opportunity for all family members, including children. Take advantage of the situation and make it a truly exciting experience for everyone.

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Take-along Suggestions:

Here’s a checklist of things to take in the car with you:

• Baby
• Suitable clothing
• Diaper or utility bag
• Blankets
• Disposable diapers
• Nursers with plastic throwaway liners, nipples and pacifiers
• Baby food, formula, fruit juice, water and a cap opener
• Favorite cuddle toy
• Baby toiletries such as powder, lotion, oil and cotton balls
• Safety-approved infant car seat
• First-aid kit (Discuss with your pediatrician any medications you should have on hand. Include a thermometer, baby pain reliever and a small hot water bottle, which also can be used as an ice bag.)

Toddler

• Collapsible stroller Child’s portable car toilet Safety-approved car seat Favorite small toy
• Elementary to preteen
• Children in their elementary and preteen years are easier to keep content during a long trip. Provide them with a few travel games, coloring books and comic books. Let them visit the local variety store for ideas.
• Teenager
• Teenagers probably will have their own ideas of travel entertainment, but might enjoy favorite books or travel games. Many just enjoy watching the scenery.

 

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